Retailer support
We support and advise retailers in managing their quality system. This includes the daily follow-up of complaints, pest control, interpretation of analyses, implementation of quality controls, complaint management, supplier audits, support with recalls and withdrawals, risk analyses and more.
AMNorman offers a complete package, including:
Specification management and labelling
Does your company comply with the latest legislation and regulations? From labelling and claims to specifications, AMNorman shares its knowledge and offers support in every area.
Project management
We always start with a thorough analysis, followed by the creation and implementation of an action plan. This way, we manage one or more projects systematically.
Supply chain
Integrating quality throughout the supply chain is familiar territory for AMNorman. Aligning quality requirements and controls across this chain is essential. Additional training adds value for your organisation.
Hygiene inspections
Hygiene inspections are essential to maintain a high level of food safety. Uniformity, time savings, handling of deviations and coaching of internal staff are crucial here.
AMNorman has its own auditors with the right competences. Hygiene inspections and reporting are carried out using an online tool that focuses entirely on the processes within the company.
Frequently asked questions about food safety in retail
Which requirements apply specifically to retail businesses?
In addition to the general HACCP obligation, retail has extra points of attention: correct storage temperatures in store, shelf-life management and product rotation, allergen information for non-prepacked or freshly prepared food, and traceability down to shop-floor level.
Is a BRCGS or IFS certificate mandatory for retail?
Not by law, but retailers with their own brand (private label) or their own production or packing activities are increasingly required to have one by their own customers, or as a condition for supplying certain markets.
What is the difference between food safety in production and in retail?
In production, the emphasis is on process control and critical control points during processing. In retail, the focus shifts to storage, shelf life, hygiene on the shop floor and correct information for the end consumer, often with less standardised processes than in a production environment.
How does AMNorman support retail businesses?
With risk analyses tailored to the store environment, training for store staff, support with internal audits and preparation for FASFC inspections or customer audits.
Further reading in our knowledge centre
